Last Updated: 29th Oct 2025

Thank you for shopping with Ohri Sons Exclusive. This Shipping Policy explains how we process, ship, and deliver orders placed on www.ohrisons.com (“Website”).

1. Order Processing Time

  • Orders are usually processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • In the case of customized or stitched products, processing may take 5–10 additional business days depending on the style and pattern.

2. Shipping Within India

  • We ship across India through trusted and reputed courier partners.
  • Estimated Delivery Time: 4–8 business days after dispatch (depending on city and location).
  • Remote or interior areas may require additional time.

3. International Shipping

  • We offer worldwide shipping to selected countries.
  • Delivery Time: 10–20 business days depending on destination and customs clearance timelines.
  • Customs duties, import taxes, or additional charges (if applicable) must be paid by the customer and may vary by country.

4. Shipping Charges

  • Shipping charges are calculated at checkout based on delivery location and order value.
  • From time to time, we may offer free shipping promotions as part of special campaigns.

5. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email or SMS.
  • You can track your order online using the provided tracking link.

6. Address Accuracy

  • Please ensure that all shipping details (name, phone number, address, pin code) are accurate and complete at the time of checkout.
  • We are not responsible for delays or delivery failures caused due to incorrect or incomplete address details supplied by the customer.

7. Delivery Attempts

  • Our courier partner will attempt delivery up to 2–3 times.
  • If the order is returned to us due to failed delivery attempts or unavailability, the customer may be required to pay re-shipping charges to resend the package.

8. Damage During Transit

  • We take utmost care in packaging your products.
  • If you receive a parcel that appears tampered, opened, or damaged, please refuse delivery and contact us immediately at info@ohrisons.com.
  • If already accepted, please report the issue with photos or video within 48 hours of delivery.

9. Delay in Delivery

  • While we make every effort to deliver products on time, external factors such as courier delays, weather conditions, strikes, or regulatory checks may occasionally cause delays.
  • Such delays are beyond our control, and the Company will not be liable for any compensation.

10. Contact Us

For queries regarding shipping, please reach out to us at:

Ohri Sons Exclusive
Address: G-1501, Discovery Park, Sector-76, Faridabad, Haryana, India
Email: info@ohrisons.com
Website: https://www.ohrisons.com