Frequently Asked Questions

The most common question which our customers from all over the countries asks.
Banarsi Saree
🛍️ General Questions
1
What kind of products does Ohri Sons Exclusive offer?
We specialize in premium ethnic wear for women, including sarees, lehengas, suits, kurtas, and more — all crafted with a blend of tradition and modern elegance.
2
Are all your outfits handcrafted?
Yes, our products are made with great attention to detail and many pieces are handcrafted using traditional embroidery and weaving techniques by skilled artisans.
3
Do you offer customized stitching or alterations?
Yes, we provide customized stitching and minor alteration services for select products. You can contact our support team for more details.

🚚 Shipping & Delivery

1
Do you deliver across India?
Yes, we offer delivery to most locations across India. Delivery time may vary depending on your location and product availability.
2
Do you ship internationally?
Yes we can deliver internationally and we normally take between 5-15 days to deliver internationally.
3
How long does it take to receive my order?
Orders are typically processed within 2–4 business days and delivered within 5–10 business days, depending on your location.
Banarsi Saree
Do You Still Have Queries?
Please call us at our store of fill in contact form. We will be happy to assist you !
Get in touch
bridal Saree
💳 Payment & Orders
1
What payment methods do you accept?
We accept all major debit and credit cards, UPI, net banking, and popular wallet payments.
2
Can I modify or cancel my order after placing it?
Orders can only be modified or cancelled within 24 hours of purchase. Please contact our support team as soon as possible if you wish to make changes.

🔁 Returns & Refunds

1
What is your return or exchange policy?
You can request a return or exchange within 7 days of delivery, provided the item is unused, unwashed, and in its original packaging with tags intact.
2
How long does it take to process a refund?
Once your return is approved, refunds are processed within 5–7 business days to your original payment method.
Bandhni Saree
Handcrafted saree
📞 Customer Support
1
How can I contact Ohri Sons Exclusive for support?
You can reach us via email at info@ohrisons.com or fill out the contact form on our website. Our team is available Monday to Saturday, 10 AM – 6 PM.
2
Do you offer bulk or wholesale orders?
Yes, we do. Please reach out to us with your requirements, and our team will get back to you with customized options and pricing.